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Frequently Asked

To access your membership account go to If you are having trouble click “Forgot Password?’ or contact us at for assistance.

I haven’t received a confirmation email for my purchase yet. Where is it?
Sometimes the confirmation email can be delayed by as much as 15 minutes. If it’s been longer than that, please check your spam/junk and social/promotions folders for your confirmation email. If you are unable to locate it, please contact and someone on our team will help you get access.

To join the Powerplayers Club, click here.

We typically respond to messages Monday – Friday 9:00 am – 4:00 pm Central Standard Time. We are not open on weekends or holidays.

Please email us at We will typically respond within 1-2 business days. We are not open on weekends or holidays.

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